Frequently Asked Questions
Everything you need to know about our handcrafted surfboards and coastal goods.
How long does it take to receive a custom surfboard?
Custom surfboard orders typically take 8 to 12 weeks to complete. This timeline allows our craftsmen to shape, glass, and finish your board to our exacting standards.
Do you ship surfboards internationally?
Yes, we ship our surfboards and apparel worldwide. Shipping rates for boards are calculated at checkout based on dimensions and your specific global location.
What is your return policy on apparel and accessories?
We accept returns on unworn apparel and unused accessories within 30 days of purchase. Please note that all custom surfboard sales are final.
How do I care for my R-Series foam surfboard?
To ensure longevity, rinse your R-Series board with fresh data after every session and avoid leaving it in direct sunlight or high-heat environments like a locked car.
Can I pick up my order in-person?
Absolutely. You can select 'Local Pickup' at checkout to collect your order from our flagship boutique in Costa Mesa, California, at no extra cost.
What payment methods do you accept?
We accept all major credit cards, PayPal, and Shop Pay. For larger surfboard purchases, we also offer financing options through Affirm.